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What services does Ookla provide?

Ookla provides a range of services including network performance monitoring, quality assessment, and customer engagement solutions. They also offer tools for network planning and optimization, service disruption management, and Wi-Fi network design.

Who are the primary users of Ookla's services?

The primary users of Ookla's services include mobile network operators, internet service providers, governments, enterprises, and digital service providers. These stakeholders utilize Ookla's insights for better decision-making regarding connectivity.

What is Speedtest and how is it related to Ookla?

Speedtest is one of Ookla's flagship products that allows users to measure their internet connection speed. It is widely used by consumers and professionals alike to assess network performance and reliability.

How does Ookla contribute to government and regulatory efforts?

Ookla assists governments and regulators by providing data-driven insights that inform policy decisions, advocate for broadband funding, and help determine spectrum allocation to improve connectivity for constituents.

What kind of data does Ookla collect?

Ookla collects billions of daily network data points that accurately measure real-world user experiences. This data supports their solutions and research, enabling better understanding and enhancement of network performance.

Q: How often does Ookla experience outages?

A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.

Q: How long do Ookla outages typically last?

A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.